|Withdrawal Methods||Maestro, Neteller, Visa Electron, Visa, Skrill, Bank Wire Transfer, Cheque, Envoy, MyCitadel, WebMoney|
|Withdrawal Times||EWallets: 24-72 hours
Credit / Debit Cards: 3-5 days
Bank Transfers: 3-7 days
Cheques: 14-28 days
Pending Time: 72 hours
|Withdrawal Limit||15000 per month|
Anyone looking for an online casino through a search engine will almost certainly land at Casino.com. And that’s perfectly true, because the combination of welcome bonus, game offer and VIP program is excellent! The gambling provider has every right to be self-confidently present. What the portfolio looks like in detail is shown in the following article.
Casino.com has been online since 2007, and the entire design has been redesigned. Such a makeover is immensely important if you want to stay competitive.
In addition to the strong € 400 welcome bonus, which is once again sweetened with 200 free spins, many more promo actions are available. Both new and existing customers benefit from the great expertise of the Mansion company headquartered in Gibraltar. There are two licenses: the UK Gambling Commission on the one hand and the Gibraltar Gambling Commission on the other. More respectability is almost impossible, even if co-operations with clubs from the British Premier League are added.
Whether a VIP program, a special loyalty system or just a strong combination of betting and customer service – Casino.com unlike the competition brings together a wealth of innovation and great expertise!
Casino.com Bonus: 400 Euros are waiting in the welcome pack
Casino.com gives each new customer free games for the slot machine “Age of the Gods”. That’s a strong offer. In addition, there is an outstanding new customer bonus available. This is at 100% to 400 € – who pays the maximum, gets another 180 free spins! That adds $ 400 welcome bonus plus 200 Free Spins – an excellent welcome pack.
What about the bonus conditions?
The minimum deposit is 20 €. To make the bonus payable, you have to wager the bonus amount 40 times. For this all games in the offer may be used, whereby not all are weighted equally. Slot machines and scratch cards contribute 100% to fulfil the rollovers. Pai Gow, Red Dog, Casino Hold’em and Roulette, however, fulfil only 25% of the sales conditions. The games Baccarat, Blackjack, Stravaganza, Craps, Sic Bo and Video Poker reach only one-fifth of the turnover conditions. Blackjack Switch, Pontoon and Lucky Wheel are even lower – they only get 5%.
In addition, if somebody is looking for doubling options for slot machines and video poker, that does not mean that they will be able to complete the rollovers at Casino.com.
Important: First, the deposit made is fully credited to the games before the bonus is used. It is also important how to make the first deposit. The new customer bonus is granted only if you use the credit card, bank transfer, Boku or PayPal.
But the mega-offer of Casino.com is still being extended: for those who log in since signing up for 8 days in a row will get 20 free spins each time. Makes 160 free games in total, just for logging in to the provider!
Further offers & promotions: to discover many exciting promotions
In addition to the welcome offer there are several other promo actions ready. Here Casino.com acts very variable. On the one hand there are the openly visible promotions, which change after a certain time. These include, for example, the actions “money crops”, “make your match” and “red or black”. In addition, there are other promos that are only visible to existing customers. Immediately after logging in, for example, you get exciting deposit bonuses or money-back options. This is strong, but it can also confuse the customer, who has to find his way around.
What is the “money crops” promo?
Casino.com offers a variety of different mini bonuses. You learn about it as soon as you register and log in. Almost every daily registration is granted a bonus. The offer ranges from scratch cards, free spins to rousing cashback options.
Depending on the promo action, you qualify for it by making a fixed deposit and specifying a code. The regulations for each bonus are very different. For example, reload bonuses are not payable, cashbacks are to be claimed within seven days, scratch cards must be activated immediately upon bid.
How exactly are the corresponding rules that contribute to the activation of the bonuses, you either take the general action overview page, or click on the opening offer on the tab “FAQ / Terms”.
What is “Make Your Match”?
Need a 100% reload bonus? No problem, all you have to do is enter a bonus code. This is “FIRST1”, which must be stated on the first deposit of the month. If you want, you can actually apply for this bonus every month.
The bonus makes up to € 500 reload possible, the minimum deposit amount is € 25. However, if you find yourself on one of the later explained in more detail VIP level, you can even claim up to € 1,000. Here the minimum amount to deposit is 50 €.
The “Red or Black” promo
Here are two different bonuses ready, which you can use weekly. On the one hand, there is a bonus if you enter the code “RED” on Wednesday when depositing. If you do that, you get a 100% to 400 € bonus, which is provided with a 40-fold sales condition. However, if you enter the bonus code “BLACK”, you have a 50% bonus up to € 400, which is provided with a 20-fold turnover condition.
Who wants to claim this bonus, must deposit at least 20 €. In addition, it is important to know that this bonus, in contrast to the new customer bonus is not payable. The validity period is set for 30 days from activation of the bonus.
Casino.com Casino Offer: What Can I Play?
Now that you know exactly where you can tap into bonus money, you also want to know where to go to hunt for profits. And Casino.com offers more than 500 games. Interesting info is that the provider previously had only games from Playtech in the portfolio. Here you have games by Net Entertainment.
Now, some may point out that there are other online casinos that have more than 10 vendors and more than 1,000 games in store. That’s true, but Casino.com relies on a strong selection, which is reflected above all in the quality of the games. In our opinion, the provider makes everything right from his point of view – because he remains true to his line.
3D slots and slot machines
In addition to the top titles such as Starburst, Gonzo’s Quest and Jack Hammer you can choose from exciting games like Irish Luck, Ugga Bugga and White King. Whether cool slots from the sports genre, or even adventure and magical fairytale flair – Casino.com offers a strong selection that convinces!
Roulette and Black Jack
Casino.com has more than 40 different roulette and blackjack variants in stock. In addition to the classic variants such as “Classic Roulette”, “American Black Jack” and “Stravaganza”, games such as “Wild Viking” and “Double Attack Black Jack” are also available. The portfolio here is sufficient, so you find enough variety.
Video poker and table games
Casino.com currently has 15 different video poker variants in stock. Here are also the classics available, conveniently in different versions. So “Jacks or Better” can be found as 4 Line, 10 Line but also as 50 Line! Also “Aces and Faces” is available in several variations: Classic, 4 Line and 25 Line.
The best thing about the slots is the jackpots, isn’t it? And here Casino.com is so superlatively set up that you want to get started right away. Unfortunately, the current level of progressive jackpots is not displayed – there are some providers better positioned and provide the player directly with appropriate information. In addition to the ultimate jackpot “Jackpot Giant” you can, for example, on “The Winnings of Oz,” “Silent Samurai” and Purple Hot “try your luck.
There are 12 live casino variants in the portfolio, including “Roulette Diagonal”, “3 Card Brag” and “Baccarat” in different versions. Even if the area is not yet so broad, at least live atmosphere can be experienced.
Casino.com loyalty points & VIP
A special treatment complacent? Nothing easier than that, because Casino.com has special VIP support. This is linked to a loyalty point system. Both are explained in more detail below for the sake of simplicity.
Casino.com loyalty points
→ Loyalty points at Casino.com are always awarded when you play. The more you play, the more points you earn. This is based on classic bonus programs such as Payback and Co. Who wants, can exchange the points for cash bonuses.
→ The points are earned depending on the area of play and the assignment.
→ Depending on how many points you earn, you also move up to the corresponding levels marked as Loyalty Levels. Bronze is reached at points between 0 and 499. Between 500 and 2,999 you are in the silver level, at 3,000 to 20,000 you occupy the gold level. If you collect more than 20,000 points and deposit over 2,000, you will be listed as a VIP. The highest level is called VIP Elite and is reached at 50,000 points and a total deposit of more than € 17,600.
→ To exchange the points for cash bonuses, the level is decisive. If you save your points instead of spending them directly, you will be able to reach the higher levels faster, with even more benefits and benefits.
Explanation: You are in the silver level and have already collected 1,000 points. These would be enough to get the € 10 bonus twice, because it only takes 400 points each. If you did that, you would end up with 200 points.
But if you decide to save the points and earn 500 more, you are entitled to the $ 50 cash bonus! Because this is available from 1,500 points.
Note: The more points you can spend in one fell swoop, the better the exchange rate – so it pays to save!
Casino.com VIP Benefits
Now that you know how to progress to the different levels, it’s time to show what benefits the VIPs are waiting for! Casino.com has saved nothing in terms of special treatment! The following is for the VIPs:
• personal account manager
• exclusive promotions and reload bonuses
• individual gifts
• VIP events such as stadium visits, theater tickets etc
• optimized exchange rate for loyalty points – up to 433% more cash possible
• shorter payout period
• higher deposit limits
• VIP membership for life
Casino.com has created its own VIP teams for the respective countries, which take care of the interests of the VIP elite. Matching events are also offered, such as Formula 1 tickets or special evenings in selected star restaurants!
Casino.com App: The mobile casino is top
That Casino.com goes with the times, we have already mentioned several times. And of course, this is also evident in the mobile implementation of the online casino offer. Because here, the vendor has two native apps in stock. Once for iOS, then for Android. There is a direct link to the iTunes Store, which is not available for Android users. It may also be seen only for users of Android devices. The customer support could unfortunately give us no feedback.
But there is also a web app available, which makes it possible that you can always access with which mobile device to the offer of the online casino. The design of the web app is excellent and very clear. Interestingly, there is also the counter for the jackpots. Meanwhile, the “Jackpot Giant” stands at just over € 8.5 million!
With deposit and withdrawal options, Casino.com is no slouch and offers a wide range of transaction methods.
If you want to make a withdrawal, you must first verify your account. This serves to protect against money laundering. Therefore, the identity of each account owner is checked as soon as a payout is initialised. While you generally have to expect a processing time of about three working days, VIP customers get a preferential treatment. If you as a VIP initiate a payout, it is after at least two days in the account!
Important and at the same time already to some extent standard is that one can pay off only with the method, which one has chosen also for the deposit. By the way: If you want to make massive deposits, for example, because you yourself are a Highroller, then you should opt for Skrill and Neteller. Because here the maximum is € 50,000! Unfortunately, bitcoin payments are only possible up to a value of 500 €.
Casino.com Customer Support
If you look at the special care for VIPs, then you have to wonder why Casino.com has no live chat in the portfolio. Because that’s actually to be expected, if you want to take care of all customers equally within a few minutes. Other competitors are already one step ahead. We are sure that you will readjust here – but now this kind of service is missing!
You get in contact via an international telephone number, or you write an e-mail to the customer service. This answers within a few hours. The hotline is not in vain, only customers from the UK are allowed to use a free phone number.
Serious or scam: How safe is Casino.com?
We have already mentioned the two decisive licenses of the provider. Both UK and Gibraltar licensing can be found at Casino.com. This is already a strong proof of seriousness and definitely convinces even the toughest critics. Because the regulatory authorities, which grant these licenses, check the license holders at regular intervals by heart and kidneys. Both the random number generators that underlie Slot Machines and Co are analysed, as well as dealing with customer concerns and transaction processes.
We find it strong that Casino.com is open to responsible gaming.
If you need help, because you are not sure if you are not already suffering from a certain addiction factor, you will find different contact points directly on the website. Casino.com cooperates with several agencies, such as Gamcare, Gambler Anonymous and Gambling Therapy.
In addition, one can opt for various self-protection measures. Casino.com offers to apply for a break. Here you set a certain period of 24, 48 or comparable hours, in which you can not log in and thus can not put money. In addition, you can also request a self-exclusion. This takes longer, funds are not visible or even to use.
Actually, the Casino.com experience could not be better. The betting offer is selected and special, like a well-stocked wine cellar. Also, the welcome bonus and the numerous promo actions are fun and bring an incredible amount of variety. Bonuses, variety, VIP benefits – here Casino.com is popping out outstanding points that you rarely find! Definitely worth a recommendation!