Website | http://www.casino-mate.com | |
Software | Microgaming | |
Deposit Methods |
ClickandBuy, EcoPayz, MasterCard, MyCitadel, Neteller, Paysafe Card, Ukash, Visa, Entropay, POLi, Ticket Premium, Skrill, Direct Bank Transfer, Instabet, Pay Spark, UseMyBank, WebMoney
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Withdrawal Methods | ClickandBuy, MasterCard, Neteller, Ukash, UseMyBank, Visa, Entropay, Skrill, Direct Bank Transfer, EcoPayz, Pay Spark, WebMoney | |
Withdrawal Times | EWallets: 24-72 hours Credit / Debit Cards: 3-7 days Bank Transfers: 1-5 days Cheques: Not offered Pending Time: 0-24 hours |
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Withdrawal Limit | 4000 EUR per week |
Casino-Mate Preview
Gambling has been enjoying a veritable triumphal march for some time now. This affects not only the real casinos, to which one now has always easier and better access. Rather, it mainly affects online casinos like Casino-Mate, which offer their customers a unique blend of modern technology, flexibility and fun. At Casino-Mate, the customer finds this mix – and it’s completely safe and serious. Because the casino has a proper and valid gambling license from Malta, which regulates the safe running of the games. Fraud and rip-off do not take place here.
The offer is almost complete. What the customer might miss here is a live casino where you can play with real dealers and croupiers. But apart from that, everything on board is what you can expect from an online casino. The customer can, for example, on a number of great slot machines, also called slot games, fall back. In addition, even without the live offer, various card and table games are represented. These include the biggest classics called Black Jack or Roulette. Both games are available in different variants, so that customers can easily select their favourites here.
In addition to the offer of games is also the range of payment methods, with which the customer can recharge his gaming account. Service and customer service are just as important as the mobile offer, for which there is even a separate menu item. One of the key points, however, is the security of the casino. A valid gambling license from Malta ensures that everything runs smoothly. By the way, the customer can play the games of this casino in two ways. He can either tackle an instant game in the browser or even download a special casino software.
As already indicated, Casino-Mate is a very safe and reputable casino. Among other things, it is the valid gambling license from Malta, which allows the customer to play safely from the beginning. Because the license comes from the MGA, the Malta Gaming Authority. This is one of the largest gambling authorities ever. The seriousness can be fixed but also at other points, for example, the offer itself and the payment options.
Among the games there are, for example, a lot of slots from well-known manufacturers. These would hardly place their games in a casino, which is associated with fraud or rip-off. The same applies to the payment methods. Very big names are represented here, which would suffer a very high image damage, if a casino, in which they offer their services, would be associated with fraud. Basically, it should be emphasised that there are very few online casinos that really operate frivolously. As a rule, these only last a short time on the market. At the latest, when it transpires that games may not be right there, these casinos will not play much of a role anymore.
Games
The offer of this casino leaves nothing to be desired. For example, there are any Mende Slot Games. But also the other games, which one finds typically in a casino, come in the offer of Casino Mate not too short. The makers of this casino even prove a heart for the craps, especially from Las Vegas famous craps. The slot machines cover many different topics. No matter if fantasy or movie – there are lots of slot games to admire. These include, for example, classics such as Game of Thrones or Jurassic Park, in which not only the lovers of the respective films or series get their money’s worth. These slot machines offer players even attractive bonus rounds or jackpots, which can be used to make money again.
The slot games come from well-known manufacturers of the scene. Among other things, the name Microgaming appears here very often. Microgaming is a heavyweight partner in the casino industry. A casino or online casino would be unthinkable without the typical card and table games. If you look around in a real casino, then it is not least the tables where roulette or blackjack is played, attracting a particularly large number of customers.
The good news: Customers can enjoy these games here at Casino-Mate and do not even have to wait. The classics of the industry, which include blackjack and roulette, are also offered. There are different variants of the games. The player simply has to choose his favourite from the corresponding offer and can then immediately get into the action – either via instant play in the Internet browser or via downloadable casino software. If you look around a bit in the offer of Casino-Mate, you will find that craps is also there. Craps is probably the most famous dice game from the casino area. Not least thanks to some well-known movies Craps is known to a very large audience.
Bonus
A bonus on the part of the provider is always a way to thank the customer for registering and creating an account. The bonuses for new customers can come in different ways. Sometimes it’s about extra money to play, sometimes free spins for the slot games. Some casinos also put these offers together.
At Casino-Mate, there are indeed both for new customers. If you register successfully, you will be credited with 80 free spins for selected slots. The profits that result from these free spins, the customer can even continue to gamble. Of course, there is also a deposit bonus. For the first deposit, there are 100 percent to a maximum of 200 euros for free. In the second deposit, there are even 50 percent. The maximum bonus amount here is 300 euros. The third and fourth deposit may even look even more attractive. With payout number three, there is a 50% bonus up to a maximum of $ 400. For the fourth and last payout in the league, 50 percent and a maximum of 500 euros will be distributed to the customer.
Would it not be a dream to collect this bonus money and have it paid out right away? Yes, that would indeed be the case, but even with Casino-Mate bonus conditions must first be met before the player can treat the bonus money like real money and also pay it off. It should also be noted that the bonus can not be played to the same extent with all games in the offer. For example, the slot machines are rated at 100 percent, while for all blackjack variants only two percent of the turnover conditions can be involved. Of course, before accepting such a bonus, the customer should know exactly where his preferences are when playing. For beginners, the bonus can be a good thing to get used to playing in this casino.
Deposits and Withdrawals
When it comes to the topic of deposits and withdrawals, then this is also about a point that can be decisive for how many customers choose a provider. The reason: the more payment options available, the better. Customers want flexibility and not just – by way of example – relying on a credit card. Casino-Mate has recognised these signs, so that several variants are offered here.
Of course, the credit card is available, as it is in the online area with the most commonly used methods of payment. Visa and the Mastercard are accepted here. Visa Electron and Maestro are also among the payment methods associated with the two largest credit card companies. In addition to the plastic cards, e-wallets can be used. Among the best-known e-wallets are Skrill, Neteller or even ecoPayz. They are all supported by Casino-Mate and have the advantage that the money deposited over is immediately available and can be used by the customer in the casino. However, the prerequisite is that the customers have previously created a regular account with the respective providers.
There is also, for example, the instant transfer. This allows customers to use their bank details to make a deposit to fill their gaming account. Although this is a bank transfer, it will be executed in real time. This means that the money is immediately available and you do not have to wait like a normal transfer only a few days. Giropay follows the same principle. Again, the customer must have the data from his online banking and a valid TAN ready when he wants to complete the transaction.
There are also customers who do not want to use a credit card or provide any other data for the deposit. These should take a look at the Paysafecard. The Paysafecard is a form of payment that works with prepaid credit. You buy the card in a shop for a certain value. This value of the card can be transferred by code entry either completely or partially to the game account. The Paysafecard is only suitable for the deposit, a return transfer of credit is not possible here. Of course, customers who play in a casino also want to win and have their winnings paid off. This means that there should be enough payout methods. These are definitely available at Casino-Mate. All of the aforementioned deposit methods can also be used as a payout option, except for Paysafecard.
Security
Security and regulation are among the so-called “hot topics” in just about every online casino. That’s why reputable casinos like casino-mate attach great importance to being as transparent as possible. Part of this is the valid gambling license from Malta owned by this provider. It is issued by the Malta Gaming Authority, which is one of the best-known gambling authorities in the world. The license is a sure sign that Casino-Mate has nothing to do with rip-offs and fraud. Because such a license is not just awarded by the authorities. The providers must of course also provide proof that everything is right with them.
A particularly important aspect in online casinos is fair play. The customer may not be cheated by, for example, the casino’s own house advantage. A special software ensures that you stick to the rules here. And last but not least, this software is the subject of intensive scrutiny by the authorities. In addition, modern and secure data encryption must also be used. If this is not the case, cyber criminals will have an easy time scooping up important and sensitive data. Since Casino-Mate fulfils all standards here, the MGA can also grant the license without hesitation.
Customer Support
You may not believe it at first glance, but customer service is a not to be underestimated figurehead of every provider. The reason: if a customer has any questions or problems, then he wants to be picked up and be sure that he will be helped with his problem. A good customer service does just that.
For example, there are several ways to contact a customer service representative. The player can reach the support via e-mail, telephone, but also via live chat. The live chat is a very modern method of communication for the support, because here questions and problems can be clarified perfectly on the short service way.
Those who value correspondence can write an e-mail. Casino-Mate offers its own e-mail address for different languages. If you prefer to look for a solution for your problem on your own, you have access to a very extensive and good FAQ area. Because here there are many questions and answers to popular questions. Under certain circumstances, personal contact with the support after the study of this area is no longer necessary.
The website is very user friendly. Each menu item is clearly structured and accessible. Rather less successful, however, is the somewhat obstructed view of the entire range of games. Customers who are not yet registered are given only a few “bites”. For example, only a few slots are presented. If you want to see more, you have to create an account. You may be deterred by this, because what potential new customer does not want to be informed about the offer of the casino? Apart from that, however, the site is exemplary and does not present the visitor with smaller or larger problems.
Mobile gaming is extremely important nowadays. Since people are now more or less “grown together” with their smartphones and tablets, it obviously makes sense to make the offer available for these mobile devices too. Casino Mate makes it better than many competitors and has set up its own menu item especially for mobile games. This is even very legible in the upper part of the website. Casino-Mate is exemplary here, as it does not deprive the customer of the mobile offer. A mobile site has many advantages over the app anyway. For example, you do not have to download an application here and you do not have to worry about updates and co. In addition, the mobile pages usually accommodate any operating system. So it does not matter if you’re playing from a device running the Android OS or from an Apple device.
Casino-Mate is an excellent online casino that fulfils its customers’ needs. For example, the range of games can be seen here. Whether it’s slot games or popular card and table games, Casino Mate has it all. Only a live casino with a corresponding offer is missing. The bonus of Casino-Mate has also been successful. Here the first four deposits are awarded immediately. Free games are on top of that too. Exemplary with this provider is the selection of deposit and withdrawal variants. So many customers are addressed, which has a positive effect. Also exemplary is the support. One can reach the customer service over several channels and inform oneself also in a very extensive FAQ range. This provider also points out that you can definitely go mobile at the start. There is even a separate area for this, in which the individual steps are explained, how to get to the mobile page. And last but not least, the casino is safe and tested. There is no fraud or rip-off here. This is ensured by a decent gambling license from Malta.