Website | http://www.gratorama.com | |
Software | Netoplay | |
Deposit Methods |
Maestro, MasterCard, Paysafe Card, Ukash, Visa, Entropay, iDEAL, Sofortuberwaisung, POLi, GiroPay, MisterCash, Skrill, WebMoney, Yandex Money
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Withdrawal Methods | Bank Draft, Bank Wire Transfer, Visa, iDEAL, Skrill | |
Withdrawal Times | EWallets: 24-48 hours Credit / Debit Cards: 3-5 days Bank Transfers: 5-9 days Cheques: Not offered Pending Time: 48 hours |
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Withdrawal Limit | 3000 EUR per month |
Gratorama Casino Preview
Gratorama was established in 2008. Of course, the supplier is already convincing with its long experience in the industry, but also has several official licenses from Cyprus and Curacao at the same time. This ensures that customers can enjoy a fair gaming environment and that they are in good hands at all times. Of course, the provider in addition to its seriousness has a few more good sites. The company has been operating successfully in the industry since 2008. With this long affiliation, of course, there is a good indication that Gratorama is working diligently and treating its players fairly. But trust is good, control is better. Exactly why several different licenses can be presented here. The operator of the casino is licensed and regulated by the Cypriot authorities. The parent company in the background, in turn, has a license from the Curacao government. For the player both licenses are good signs, because this ensures that always at least one independent authority watches over the offer of Gratorama. A fraud on the player can therefore be completely excluded.
Games
At first glance, the portfolio of the provider holds only a few surprises. In total, around 100 different games are offered, which can not be described as outstanding compared to the competition. Although slot machines and a few table games are also available, the spotlight belongs to the scratch cards. The games are all playable in one instant play version, which can certainly be put forward as a real advantage. The provider here is NetoPartners, who has very special strengths. Contrary to typical market developments, Gratorama’s offer is not fully geared to gaming machines. This can be seen relatively quickly, because there are just 30 different slots available in the portfolio. Nonetheless, there are some very interesting titles, including “Dragon Slot”, “Candy Slot”, “Sweet Temptation”, “Live the Dream” or “50 Shades of Love”. In addition, the provider is by no means idle, but also adds more and more new slot machines. For example, “Gold Rush” or “Alibaba” have just been recorded.
Only Battle War, Dozens Roulette and Lucky 5 Roulette can be referred to as classic casino games. So it is clear that the fans of real table games get their money only partially. About 70 different Scratch Cards are provided. Customers can choose from the categories casino scratch games and fun scratch games. Examples are games like “Black Jack Scratch”, “Vegas Cash”, “Year of the Dragon” or “Scratch 777”. As fun scratch games, there are, for example, “Lucky Cupid”, “Aztec Gold”, “Mr. And Mrs. Scratch “or” Kitty Wins “. Finally, the portfolio is rounded off by the virtual sports games. Of these, a total of seven are in the portfolio, so that customers can play, for example, “darts”, “Frog Race”, “Horse Raching”, “Super Stars” or “Goal Scorer”.
Bonus
New customers can rub their hands because two different bonus offers are paid out right away. This means in detail that every new customer can look forward to a bonus of seven euros immediately after opening his account. This free starting balance is credited without your own deposit and is immediately available for use in the portfolio. Before this sum can then be paid out in the further course, a 30- fold wagering of the bonus amount is required. Important: the gains from the seven euro bonus money can only be paid out if a separate deposit of at least ten euros has been made. More than a profit of 200 euros is not possible with this starting balance anyway.
Deposits and Withdrawals
When the first deposit is made to the player’s account, the casino will provide a Gratorama bonus of 100% of the deposit. It is possible to unlock a bonus of up to 200 euros. For the maximum bonus amount, a deposit of 200 euros would have to be made. Who deposits 50 euros, receives 50 euros bonus. This amount will be credited immediately together with the qualifying deposit, whereby no bonus code or the like is necessary. It should be noted, however, that the minimum deposit for the welcome bonus is ten euros.
Hot Tip: in addition to the Welcome Bonus, Skrill or Paysafecard payments can be used to claim a 15% extra bonus. Both actions can be combined with each other, which can be cleared away with the first deposit. For deposits and withdrawals, players can choose among several payment methods based on our experience. This is of course extremely enjoyable, because customers are not always tied to a specific payment method. These include instant bank transfer, Giropay, Visa credit cards, Skrill, Cashlib and Entropay. This makes it relatively clear that the deposits are not always carefree with each customer. In addition, the required minimum deposit amount is only ten euros, making it easy for any player to handle.
When withdrawing from the player account, customers can access the options that were already available when making the deposit. Each player can choose their preferred withdrawal method, but remember that withdrawals are usually made using the same method that was used to make the deposits. However, nobody needs to worry about withdrawal fees. Nevertheless, there is a small hurdle, at least at the first disbursement of the account, because this can be done only after successful proof of identity. This means in detail that a copy of the identity card or passport must be sent to the provider. As soon as these have been checked by the employees,the payment is released.
Customer Support
With the customer service, it is usually such a thing in the casinos, since not each offerer places equal importance on the service for its existing customers. However, Gratorama offers all customers several options. For example, employees can be reached via live chat, e-mail and telephone. The telephone, however, is a callback service. By contrast, the e-mail address usually requires a waiting period of a few hours. In addition, there is also a FAQ section, with which the players themselves can get the answers to many questions. The ease of use is certainly always a matter of individual taste at Gratorama.
The offer at Gratorama can not keep up with the highly modern and innovative websites and platforms of many competitors. But this is not necessarily the goal of the provider, because above all, the good overview for the customer is in the foreground. The menus are clearly marked and the entire offer seems very bundled.
Good news for all the fans of the mobile casino game, because at Gratorama can easily be played with your own smartphone or tablet. For this purpose, the provider provides its own app, which is offered in the form of a web-based version. This means that customers can access the portfolio without downloading and thus be able to access the offer from any mobile device at the same time. Costs or fees do not have to be feared because this is an additional service of the provider.
Basically, the web app of the casino makes a very good and tidy impression. The design has been wonderfully optimised, allowing a quick overview and navigation through the mobile portfolio. However, there is also a small downside, because the game selection is still a bit reserved. Slot players can choose among around ten different games. The provider is not really a conventional online casino. Instead of putting the focus on the slot machines and table games, scratch cards are the main focus here. This is of course not ideal for everyone, since roulette and blackjack play almost no role in the offer of the casino. Even a live dealer area or games with progressive jackpot are not part of the offer of the provider. At the same time, however, the new customer bonus is attractive, with which, among other things, seven euros can be taken without deposit. In the end, the strong arguments and positive impressions are quite clear.