|Software||Microgaming, NetEnt, Tain, Betsoft, iSoftBet, Quickspin|
|Withdrawal Methods||Bank Wire Transfer, Skrill|
|Withdrawal Times||EWallets: 24-48 hours
Bank Transfers: 3-5 days
Pending Time: 24-48 hours
|Withdrawal Limit||1000 EUR per week, €2500 per month|
Rembrandt Casino Preview
Support and customer service
Compact, easy to navigate and customer-friendly – this is how support presents itself here in Rembrandt Casino. A good strategy, because support is a very important tool that is sometimes crucial to the customer as to whether to open an account or not. However, our experience is good here, although a telephone support is missing. But the methods provided are very good – and, above all, clear. On the support page, for example, the customer can find a link to the live chat, which helps the customer quickly and easily with questions and problems. If you prefer to contact support in writing, you can do so either by e-mail or by using a contact form. Both the address and the contact form can be found on the support page of the provider. There is also the very well-stocked FAQ section. This is divided into different sections. Here, the customer will find a number of answers that might make personal contact with the support no longer necessary.
Ease of use of the website
By and large, the website is very user-friendly and well-structured. Most points are fairly easy to reach without the customer having to stray. This applies not least to the area in which the games are located. However, the provider must also like criticism. It has already been referred to, that the complete welcome bonus can not be viewed. If one clicks on the link, which is to lead to the information, nothing works. Here the provider should rectify urgently. Even if some of these problems may be favored by the use of an adblocker, a firewall or a virus scanner. Because it is not exactly customer-oriented, if these protection mechanisms have to be switched off first, so that the customer has access to all necessary information.
Mobile gaming is more important than ever in the current time. Therefore, the providers are well advised to make such an offer available. After all, the customer does not only want to use the flexibility of an online casino from within their own four walls, but – if possible – even on the go. Therefore, there are either mobile apps or mobile sites where customers can access the offer. Here at Rembrandt Casino there is no separate app that the customer needs or can download. There is a mobile page that the customer can use. Here are some games of the entire offer can be used. If you dig a bit through the FAQ, you will also find a corresponding indication that the offer is also available for mobile use. The advantage, for example, is that these pages can also be used for different operating systems.
Conclusion: Good provider with excellent offer
The conclusion of this provider can only be positive. For example, there is a very diverse offer that can be used. This ranges from online slots to card and table games to a good range of sports betting. Thus, the customers are served, who once need a break from the casino games. There is room for improvement in terms of transparency with the bonus. On the other hand, transparency is achieved in terms of security. Fraud and rip-off are not available here thanks to the valid gambling license from Curacao. To please also know the extensive payment options. Thus, overall, the good overall impression that this provider leaves behind is formed.