|Software||SkillOnNet, WMS (Williams Interactive)|
|Deposit Methods|| |
Bank Wire Transfer, CashU, ClickandBuy, Entropay, Fast Bank Transfer, Instant Banking, Maestro, MasterCard, Neteller, Online Bank Transfer, PayPal, Paysafe Card, Skrill, Solo, Switch, Ticket Premium, Ukash, Visa, Visa Electron, WebMoney, Speedcard, Sofortuberwaisung, Gluepay, FundSend, Wire Transfer
|Withdrawal Methods||Bank Wire Transfer, ClickandBuy, Neteller, Visa, PayPal, Speedcard, Entropay, WebMoney|
|Withdrawal Times||EWallets: 0-24 hours |
Credit / Debit Cards: 2-7 days
Bank Transfers: 2-7 days
Cheques: Not offered
Pending Time: 24-48 hours
|Withdrawal Limit||10000 EUR per month|
Simba Games Casino Preview
It’s no big secret that gambling is in high demand, especially in recent times. That was not always so, because gambling did not always have a great reputation. A circumstance with which online casinos are struggling today.
A question that customers keep asking, is the one of seriousness. For who wants to play in a casino in which is cheated? Therefore, the providers will certainly do their utmost to prove to the player that one can confidently create a customer account.
SimbaGames has a valid gambling license from Malta, which stands for security and seriousness. Because who has such a license makes many things right and is one of the good guys in the industry. But the gambling license is not the only criterion that should show the player that he is absolutely on the safe side here. So there is also a certificate of the well-known in the field of gambling ITechLabs. Here, for example, the random number generator of games is tested, so that a fair play is possible. But the payment methods can give a further indication of the seriousness. Overall, the market is now very secure. The number of casinos that do not mean well with the customer goes to zero. They would not really stick to today anyway. Because when cheating, that gets around very quickly.
Nothing to complain about the slot machines, also called online slots. The selection of slot machines is huge and includes the games of well-known manufacturers. One of these manufacturers, for example, NetEnt, has the breathtaking slot called Guns’ n Roses among others for music lovers. But also the world-famous Starburst comes from the forge of this famous manufacturer. Slots from SkillOnNet are also represented. One of these slots, for example, is Ninja Master. Among the slot games, however, there is also one jackpot, which can bring, in addition to the quite attractive roll profits, a warm cash rain. In the Games List, the player gets the opportunity to test the games from the offer in a demo version.
Usually they are just part of every casino offer: the card and table games. They include classics such as blackjack or roulette. At first glance, these games also appear to be available at SimbaGames, as there are appropriate categories and clues that suggest this. But if you click on the links to the categories, there is yawning emptiness. Even in the Games List not a single card or table game appears. The same applies in the other categories, only under the menu items “Special Games” and “Video Poker” appear some games.
The same applies to the live casino. The existing menu point suggests that there is such a game offer here. And why not? After all, live casinos are very popular because they are the perfect mix of a special casino atmosphere and the freedom of an online casino. Because it is played here with real dealers and croupiers. However, if one selects the corresponding menu item, you also get into an area where no games are available. This phenomenon is also evident in the mobile version when you call the casino via the browser of your smartphone or tablet. Maybe the provider intends to develop these sections in the future.
The bonus has become a true constant in the casino world. These offers are usually aimed at new customers who have just opened a gaming account. These offers are called welcome bonuses and include extra money to play or free spins. With some providers, however, a combination of both is possible.
SimbaGames pursues the same strategy as giving customers not just money, but also some free spins. The money bonus comes in the form of a standard deposit bonus, and the customer can thus get a total of 100 euros. In addition to the pure cash bonus, there are also free spins. These apply to the aforementioned slot called Ninja Master.
Of course, the various bonuses are always tied to sales conditions. The player can not therefore go, claim the bonus and then withdraw money from the game account. SimbaGames’ terms of sales stipulate that the bonus must be wagered 30 times in total before the amount can be debited. This requirement applies to the deposit bonuses. If you make a profit from your free spins, you have to wager it 60 times. It does not matter if the gains come from the free spins for signing up or from the free spins awarded with the deposit. It should also be noted that not all games are considered to the same extent to free play the deposit bonuses. While slot machines or scratch cards count 100 percent here, table and card games seem to be out of the question.
The payment methods always have a great importance for a provider. A healthy selection is an advantage here, since as many customers as possible can be addressed.
Such diversity is available to the customer here. There are a number of payment methods from which the customer can choose his personal favourite. It covers different areas. Of course, credit cards are included in the selection of payment methods. These are still among the most popular payment methods on the Internet. Cards from Visa or Mastercard are accepted here, which undoubtedly belong to the best-known representatives of this trade. However, e-wallets are also gaining in popularity. Skrill and Neteller are among the most popular e-wallets that customers can use. Again, the deposited amounts are immediately credited to the customer account. Bank transfers are also possible. With Giropay or Sofortbanking, the customer even has the opportunity to make such a transfer in real time. But this only works if you use online banking at your house bank.
As for the payouts, a little self-initiative of the customer is necessary. If you go to the summary page of the payment methods, you can click on any of the methods listed here. Here one also learns whether a provider is also suitable for the payment of credits. Skrill and Neteller can be used for payments. In case of doubt the contact to the support also helps here. However, it is clear that no payouts can be made via Paysafecard or with the help of Sofortbanking. These options are intended for deposit only.
Support is another business card that the provider can present to its customers. The importance of good support is often not noticed. It can happen every now and then that a customer has questions or problems arise. In such a case, it is very important to have good support on your side.
The support at SimbaGames is classified here only as mediocre. For example, the only option is to write a mail or call the service. There is no live chat and no other contact options. Other competitors have more to offer here. Pleasing, however, is the very extensive area with the FAQ. Here you will find popular questions and the corresponding answers. With a little luck, the customer can do without the personal contact with the support.
The user-friendliness of this site is unfortunately the biggest shortcoming of the provider. At first glance, the site looks well structured and sorted. However, it is the second view that causes disappointment. The fact that the customer is searching in vain for a live casino, roulette and other card and table games has already been mentioned. However, the corresponding categories are present here, which not only causes confusion for the customers but also causes great annoyance. The fact that the player must first call up the Games List in order to be able to play the games in a demo version proves to be unsuccessful. If you look around at the competition, this feature is already in the main menu of the games. If you do not happen to find or call the Games List, you will not be able to enjoy a free game.
Playing on the go – mobile gaming – should be standard in today’s world. Because in a world where smartphones and tablets are more and more in control of the daily life, it makes sense for both the customer and the vendor to have such an offer at hand. SimbaGames does not have a separate app. Nevertheless, the provider points out on its pages that the offer can be used via smartphone or tablet. In practice, this promise sometimes proves to be quite ambitious. Some games also require the Flash plug-in in the mobile version. This is especially worrying owners of iOS devices. Other games, which functioned completely in the competition in the mobile version, show here weaknesses and do not run properly. The provider should definitely be active again here and revise his mobile offer.
On the positive side, the provider has a valid gambling license from Malta. This was awarded by the MGA, the Malta Gaming Authority, and shows that fraud or rip-offs can not take place here. Basically, the offer would be beyond any doubt, if so were the corresponding categories filled with games.